Training summary:

By participating in this course, you will understand how the ISO 9001 quality standard can improve your current quality management systems. It has been designed to help demonstrate commitment to quality and customer satisfaction, as well as continuously improving your internal QMS system. The objective of this training is to provide participants with an overview of the purpose and requirements of ISO 9001:2015 as a tool for business improvement.

Who should attend this course:

• All levels of Employees who are involved in the implementation & Internal Auditing of ISO 9001 QMS
  • All levels of management, who plan, execute and follow up ISO 9001 QMS Internal Auditing.
  • All those who are interested personally, to learn about this internationally recognized QMS.

You will learn:

1- The QMS ISO 9001-2015 concept.
2- The difference between QMS ISO 9001-2015 & the previous versions.

 The course content:

• Concepts of Quality and its historic evolution.
• Philosophy behind and the modern approaches to QMS.
• Philosophy and fundamental principles of ISO 9000 series of standards.
• Detailed review of the requirements of ISO 9001 QMS standard.
• Measurement, analysis and improvement of process and product performance using ISO 9001 QMS as an effective tool. 
• Improve customer satisfaction through effective implementation of ISO 9001
   
   How this course is delivered:

Demonstration, Discussions, case study & Quiz

Course duration:

1 day, 8hrs per day including coffee & lunch break.

Accreditation / Certification: 

A certificate accredited by URS certification